Shipping

Colissimo, fully tracked — France & Europe.

Tracking number, discreet packaging, 2–4 working days in France. Free above €59 in mainland France.

Free shipping above €59 in mainland France — Colissimo Pickup Point, automatically applied at checkout

3 home options

Choose how you receive your order

All three options ship via La Poste Colissimo, with tracking and discreet packaging.

Colissimo Domicile

From 6,90 €

2 to 3 business days

  • ✓ Home delivery
  • ✓ Tracking number by email
  • ✓ Insured up to €23
  • Always charged (free shipping reserved for Pickup Point)

Domicile signé

From 8,90 €

2 to 3 business days

  • ✓ Home delivery
  • ✓ Recipient signature required
  • ✓ Tracking + insurance
  • Recommended above €100

Point Relais

From 5,50 €

2 to 4 business days

  • ✓ 15 000+ pickup points in France
  • ✓ Pick up at your convenience (15 days)
  • ✓ Tracking number by email
  • ★ Free above €59

Pricing

France pricing by weight

Prices include VAT. We add 100 g of packaging to the cart weight when computing the bracket. Free above €59 for Colissimo Pickup Point.

Weight up to Domicile Home signed Pickup point
250 g 6,90 € 8,90 € 5,50 €
500 g 7,90 € 9,90 € 6,50 €
1 kg 9,50 € 11,50 € 8,00 €
2 kg 12,50 € 14,50 € 11,00 €
5 kg 16,90 € 18,90 € 15,00 €
10000.0 kg

Step by step

From cart to doormat in 4 steps

  1. 1

    Place your order

    Add to cart, secure payment via Viva Wallet (PCI-DSS hosted checkout).

  2. 2

    We prepare

    Order picked, checked, packed within 24 business hours. Discreet outer packaging — no Horus branding visible.

  3. 3

    We ship

    Drop-off at La Poste from Boulogne-sur-Gesse. You receive the tracking number and a link by email.

  4. 4

    You receive

    Delivery in 2-3 days (Home) or 2-4 days (Pickup) in mainland France. Track in real time on laposte.fr.

International

EU shipping

We ship to mainland EU via Colissimo International. Delivery in 4 to 7 business days, full tracking.

Weight up to Belgique Other EU countries
500 g 14,00 € 18,00 €
2 kg 22,00 € 28,00 €
5 kg 32,00 € 42,00 €

EU countries served: Belgique, Luxembourg, Allemagne, Italie, Espagne, Portugal, Pays-Bas, Autriche, Suisse, République Tchèque, Pologne

FAQ

Shipping questions

Quick answers about delivery, tracking and pickup.

  • 01 When will my order be shipped?

    Within 24 business hours after payment confirmation. You receive the tracking number by email as soon as the parcel is dropped off at La Poste.

  • 02 Can I choose my pickup point?

    Yes. Select 'Colissimo Pickup Point' at checkout, then choose your point from the list (15,000+ in France). You'll have 15 days to collect it.

  • 03 Do you ship on weekends?

    We don't dispatch on weekends, but La Poste delivers Saturday in some areas. Orders placed on Friday afternoon usually ship the following Monday.

  • 04 What if I'm not home for the delivery?

    La Poste leaves a notice. You can rebook delivery online, or pick up at the nearest post office within 15 days.

  • 05 I haven't received my order — what should I do?

    Check the tracking link first. If the status hasn't moved for more than 5 working days, contact us at the toll-free number 0 805 691 421 — we'll handle La Poste together.

  • 06 What if my parcel arrives damaged?

    Take photos of the package and contents BEFORE opening. Email us within 48 h with photos. Colissimo includes insurance — we'll process the claim and send you a replacement.

Track your parcel

Got your tracking number? Check the live status of your delivery on La Poste.